:root {
    --primary-color: #2563eb;
    --primary-dark: #1e40af;
    --primary-light: #3b82f6;
    --secondary-color: #64748b;
    --success-color: #10b981;
    --danger-color: #ef4444;
    --warning-color: #f59e0b;
    --info-color: #06b6d4;
    --dark-color: #1e293b;
    --light-color: #f8fafc;
    --border-color: #e2e8f0;
    --shadow-sm: 0 1px 2px 0 rgb(0 0 0 / 0.05);
    --shadow-md: 0 4px 6px -1px rgb(0 0 0 / 0.1), 0 2px 4px -2px rgb(0 0 0 / 0.1);
    --shadow-lg: 0 10px 15px -3px rgb(0 0 0 / 0.1), 0 4px 6px -4px rgb(0 0 0 / 0.1);
    --shadow-xl: 0 20px 25px -5px rgb(0 0 0 / 0.1), 0 8px 10px -6px rgb(0 0 0 / 0.1);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

html {
    font-size: 14px;
    position: relative;
    min-height: 100%;
}

@media (min-width: 768px) {
    html {
        font-size: 16px;
    }
}

body {
    margin: 0;
    padding: 0;
    font-family: 'Inter', 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    background-color: #f8fafc;
    color: #334155;
    line-height: 1.6;
    overflow-x: hidden;
}

body:has(.login-page) {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    margin: 0;
    padding: 0;
}

body:has(.login-page):not(:has(.login-page--scrollable)) {
    overflow: hidden;
    height: 100vh;
}

body:has(.login-page--scrollable) {
    overflow-y: auto;
    overflow-x: hidden;
    height: auto;
}

body:has(.login-page) header {
    display: none;
}

html:has(.login-page) {
    height: 100%;
    margin: 0;
    padding: 0;
}

html:has(.login-page):not(:has(.login-page--scrollable)) {
    overflow: hidden;
}

html:has(.login-page--scrollable) {
    height: auto;
    overflow-y: auto;
}

/* Wrapper Layout */
.wrapper {
    display: flex;
    min-height: 100vh;
}

/* Sidebar Styles */
.sidebar {
    width: 280px;
    background: linear-gradient(180deg, #1e293b 0%, #0f172a 100%);
    color: #fff;
    position: fixed;
    left: 0;
    top: 0;
    height: 100vh;
    z-index: 1000;
    display: flex;
    flex-direction: column;
    box-shadow: 2px 0 10px rgba(0, 0, 0, 0.1);
    transition: transform 0.3s ease;
}

@media (max-width: 991.98px) {
    .sidebar {
        transform: translateX(-100%);
    }
    
    .sidebar.active {
        transform: translateX(0);
    }
}

.sidebar-header {
    padding: 1.5rem;
    border-bottom: 1px solid rgba(255, 255, 255, 0.1);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.sidebar-brand {
    display: flex;
    align-items: center;
    color: #fff;
    text-decoration: none;
    font-size: 1.25rem;
    font-weight: 700;
    gap: 0.75rem;
}

.sidebar-brand i {
    font-size: 1.75rem;
    color: #3b82f6;
}

.sidebar-brand:hover {
    color: #fff;
    text-decoration: none;
}

.sidebar-toggle {
    background: none;
    border: none;
    color: #fff;
    font-size: 1.25rem;
    cursor: pointer;
    padding: 0.25rem;
}

.sidebar-nav {
    flex: 1;
    overflow-y: auto;
    padding: 1rem 0;
}

.nav-menu {
    list-style: none;
    padding: 0;
    margin: 0;
}

.nav-menu .nav-item {
    margin: 0.25rem 0;
}

.nav-menu .nav-link {
    display: flex;
    align-items: center;
    padding: 0.875rem 1.5rem;
    color: rgba(255, 255, 255, 0.8);
    text-decoration: none;
    transition: all 0.3s ease;
    gap: 0.75rem;
    font-weight: 500;
    border-left: 3px solid transparent;
}

.nav-menu .nav-link i {
    font-size: 1.125rem;
    width: 20px;
    text-align: center;
}

.nav-menu .nav-link:hover {
    background-color: rgba(255, 255, 255, 0.1);
    color: #fff;
    border-left-color: #3b82f6;
    padding-left: 1.75rem;
}

.nav-menu .nav-link.active {
    background-color: rgba(59, 130, 246, 0.2);
    color: #fff;
    border-left-color: #3b82f6;
}

.sidebar-footer {
    padding: 1.5rem;
    border-top: 1px solid rgba(255, 255, 255, 0.1);
    background-color: rgba(0, 0, 0, 0.2);
}

.user-info {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem;
    margin-bottom: 0.75rem;
    background-color: rgba(255, 255, 255, 0.05);
    border-radius: 8px;
    font-size: 0.9rem;
}

.user-info i {
    font-size: 1.5rem;
    color: #3b82f6;
}

.btn-logout {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    padding: 0.75rem;
    background-color: rgba(239, 68, 68, 0.2);
    color: #fff;
    border: 1px solid rgba(239, 68, 68, 0.3);
    border-radius: 8px;
    cursor: pointer;
    transition: all 0.3s ease;
    font-weight: 500;
}

.btn-logout:hover {
    background-color: rgba(239, 68, 68, 0.3);
    border-color: rgba(239, 68, 68, 0.5);
}

/* Main Content */
.main-content {
    flex: 1;
    margin-left: 280px;
    display: flex;
    flex-direction: column;
    min-height: 100vh;
}

@media (max-width: 991.98px) {
    .main-content {
        margin-left: 0;
    }
}

/* Topbar */
.topbar {
    background: #fff;
    padding: 1rem 2rem;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
    display: flex;
    align-items: center;
    gap: 1rem;
    position: sticky;
    top: 0;
    z-index: 100;
}

.sidebar-toggle-mobile {
    background: none;
    border: none;
    font-size: 1.5rem;
    color: #334155;
    cursor: pointer;
    padding: 0.5rem;
    display: none;
}

@media (max-width: 991.98px) {
    .sidebar-toggle-mobile {
        display: block;
    }
}

.topbar-title h4 {
    color: #1e293b;
    font-weight: 600;
    margin: 0;
}

/* Page Content */
.page-content {
    flex: 1;
    padding: 2.5rem 3rem;
    background-color: #f8fafc;
    max-width: 100%;
}

@media (max-width: 1200px) {
    .page-content {
        padding: 2rem;
    }
}

@media (max-width: 768px) {
    .page-content {
        padding: 1.5rem;
    }
}

/* Dashboard Styles */
.dashboard-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 1.5rem;
    padding: 1rem 1.25rem;
    background: linear-gradient(135deg, #fff 0%, #f8fafc 100%);
    border-radius: 12px;
    box-shadow: var(--shadow-sm);
}

.dashboard-header h1 {
    font-size: 1.75rem;
    font-weight: 700;
    color: #1e293b;
    margin: 0;
}

@media (max-width: 768px) {
    .dashboard-header {
        flex-direction: column;
        gap: 1rem;
    }
    
    .dashboard-header h1 {
        font-size: 1.5rem;
    }
}

/* Stats Cards - Improved */
.stats-card {
    background: #fff;
    border-radius: 12px;
    padding: 1.25rem;
    box-shadow: var(--shadow-md);
    transition: all 0.3s ease;
    border-top: 4px solid;
    height: 100%;
}

.stats-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

.stats-card.primary {
    border-top-color: var(--primary-color);
}

.stats-card.success {
    border-top-color: var(--success-color);
}

.stats-card.danger {
    border-top-color: var(--danger-color);
}

.stats-card.info {
    border-top-color: var(--info-color);
}

.stats-card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 0.75rem;
}

.stats-card-icon {
    width: 40px;
    height: 40px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.25rem;
}

.stats-card.primary .stats-card-icon {
    background: rgba(37, 99, 235, 0.1);
    color: var(--primary-color);
}

.stats-card.success .stats-card-icon {
    background: rgba(16, 185, 129, 0.1);
    color: var(--success-color);
}

.stats-card.danger .stats-card-icon {
    background: rgba(239, 68, 68, 0.1);
    color: var(--danger-color);
}

.stats-card.info .stats-card-icon {
    background: rgba(6, 182, 212, 0.1);
    color: var(--info-color);
}

.stats-card-title {
    font-size: 0.75rem;
    font-weight: 600;
    color: #64748b;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin: 0;
}

.stats-card-value {
    font-size: 2rem;
    font-weight: 700;
    margin: 0.375rem 0;
    line-height: 1;
}

.stats-card.primary .stats-card-value {
    color: var(--primary-color);
}

.stats-card.success .stats-card-value {
    color: var(--success-color);
}

.stats-card.danger .stats-card-value {
    color: var(--danger-color);
}

.stats-card.info .stats-card-value {
    color: var(--info-color);
}

.stats-card-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 0.75rem;
    padding-top: 0.75rem;
    border-top: 1px solid #e2e8f0;
}

/* Ticket Create Page Styles */
.ticket-create-page {
    max-width: 1400px;
    margin: 0 auto;
    width: 100%;
}

.page-header {
    padding: 1rem 0 1.5rem 0;
    margin-bottom: 0;
    display: flex;
    align-items: center;
    gap: 1.25rem;
}

.page-icon {
    width: 56px;
    height: 56px;
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    border-radius: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 1.75rem;
    box-shadow: var(--shadow-lg);
    flex-shrink: 0;
}

.page-title {
    font-size: 1.75rem;
    font-weight: 700;
    color: #1e293b;
    margin: 0;
    line-height: 1.2;
}

.page-subtitle {
    font-size: 1rem;
    margin: 0.25rem 0 0 0;
    color: #64748b;
    line-height: 1.5;
}

.ticket-form-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: var(--shadow-lg);
    padding: 4rem;
    margin-bottom: 2rem;
    border: 1px solid #e2e8f0;
    width: 100%;
}

@media (max-width: 768px) {
    .ticket-form-card {
        padding: 2rem;
    }
    
    .page-title {
        font-size: 1.75rem;
    }
    
    .page-icon {
        width: 56px;
        height: 56px;
        font-size: 1.75rem;
    }
    
    .form-section {
        padding: 1.5rem;
        margin-left: -0.5rem;
        margin-right: -0.5rem;
    }
    
    .form-actions {
        margin-left: -2rem;
        margin-right: -2rem;
        padding-left: 2rem;
        padding-right: 2rem;
    }
}

.form-section {
    margin-bottom: 4rem;
    padding-bottom: 3rem;
    border-bottom: 2px solid #f1f5f9;
    background: linear-gradient(to bottom, transparent 0%, #fafbfc 100%);
    padding: 3rem;
    border-radius: 16px;
    margin-left: -1rem;
    margin-right: -1rem;
}

.form-section:last-of-type {
    border-bottom: none;
    margin-bottom: 0;
}

.section-header {
    margin-bottom: 2rem;
}

.section-title {
    font-size: 1.875rem;
    font-weight: 700;
    color: #1e293b;
    margin-bottom: 1rem;
    display: flex;
    align-items: center;
    gap: 1rem;
    padding-bottom: 1rem;
    border-bottom: 3px solid #e2e8f0;
}

.section-title i {
    color: var(--primary-color);
    font-size: 1.75rem;
}

.section-description {
    color: #64748b;
    font-size: 1.125rem;
    margin: 1rem 0 0 0;
    font-weight: 400;
    line-height: 1.6;
}

.form-group {
    margin-bottom: 3rem;
}

.form-group:last-child {
    margin-bottom: 0;
}

.form-group .form-label {
    font-size: 1.125rem;
    font-weight: 600;
    color: #1e293b;
    margin-bottom: 1rem;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.form-group .form-label i {
    color: var(--primary-color);
    font-size: 1.125rem;
}

.form-group .form-label .text-danger {
    margin-left: 0.25rem;
}

.form-control,
.form-select {
    font-size: 1.125rem;
    padding: 1rem 1.5rem;
    border: 2px solid #e2e8f0;
    border-radius: 12px;
    transition: all 0.3s ease;
    width: 100%;
}

.form-control-lg,
.form-select-lg {
    font-size: 1.25rem;
    padding: 1.25rem 1.75rem;
    min-height: 64px;
    font-weight: 400;
}

.form-control:focus,
.form-select:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.1);
    outline: none;
}

.form-control::placeholder {
    color: #94a3b8;
}

textarea.form-control {
    min-height: 280px;
    resize: vertical;
    line-height: 1.7;
    padding: 1.5rem 1.75rem;
    font-size: 1.125rem;
}

.form-text {
    font-size: 0.875rem;
    color: #64748b;
    margin-top: 0.75rem;
    display: flex;
    align-items: flex-start;
    gap: 0.5rem;
    line-height: 1.5;
    padding-left: 0.25rem;
}

.form-text::before {
    content: "💡";
    font-size: 1rem;
}

.form-actions {
    display: flex;
    justify-content: flex-end;
    gap: 1.5rem;
    padding: 2.5rem 0 0 0;
    margin-top: 4rem;
    border-top: 3px solid #e2e8f0;
    background: #fafbfc;
    margin-left: -4rem;
    margin-right: -4rem;
    padding-left: 4rem;
    padding-right: 4rem;
    padding-bottom: 2.5rem;
}

@media (max-width: 768px) {
    .form-actions {
        flex-direction: column-reverse;
    }
    
    .form-actions .btn {
        width: 100%;
    }
}

.btn-lg {
    padding: 1.125rem 2.5rem;
    font-size: 1.25rem;
    font-weight: 600;
    border-radius: 12px;
    display: inline-flex;
    align-items: center;
    gap: 0.75rem;
    min-height: 56px;
}

.btn-outline-secondary {
    border: 2px solid #e2e8f0;
    color: #64748b;
}

.btn-outline-secondary:hover {
    background-color: #f1f5f9;
    border-color: #cbd5e1;
    color: #475569;
}

/* Validation Styles */
.text-danger {
    display: flex;
    align-items: center;
    gap: 0.25rem;
    font-size: 0.875rem;
    margin-top: 0.5rem;
}

.alert-danger {
    padding: 1.25rem 1.5rem;
    border-radius: 10px;
    border-left: 4px solid var(--danger-color);
}

/* Select Dropdown Improvements */
.form-select {
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3e%3cpath fill='none' stroke='%23343a40' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M2 5l6 6 6-6'/%3e%3c/svg%3e");
    background-repeat: no-repeat;
    background-position: right 1.5rem center;
    background-size: 16px 12px;
    padding-right: 3.5rem;
    appearance: none;
}

/* Login Page Styles */
.login-page {
    width: 100%;
    height: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    background: transparent;
    padding: 0;
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: 0;
    overflow: hidden;
}

.login-page.login-page--scrollable {
    position: static;
    min-height: 100vh;
    height: auto;
    align-items: flex-start;
    justify-content: center;
    padding: 3rem 0 4rem 0;
    overflow: visible;
}

body:has(.login-page--scrollable) {
    overflow-y: auto;
    height: auto;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    overflow-x: hidden;
}

html:has(.login-page--scrollable) {
    height: auto;
    overflow-y: auto;
}

.login-page--scrollable .login-container {
    align-items: flex-start;
    padding-top: 1rem;
    padding-bottom: 3rem;
}

.register-card .login-header {
    padding: 2.5rem 3rem 2rem 3rem;
}

.register-card {
    margin-top: 2rem;
    margin-bottom: 2rem;
}

.register-card .login-icon {
    width: 80px;
    height: 80px;
    margin-bottom: 1.5rem;
}

.register-card .login-title {
    font-size: 2.25rem;
}

.register-card .login-body {
    padding: 2.5rem 3rem;
}

.register-card .login-form .form-group {
    margin-bottom: 1.5rem;
}

/* Register page input/button boyutlarını login sayfasından bağımsız tut */
.register-card .login-form .form-control-lg {
    font-size: 1.25rem !important;
    padding: 1.75rem 2rem !important;
    min-height: 80px !important;
    height: 80px !important;
    line-height: 1.5 !important;
}

.register-card .login-form .btn-lg {
    padding: 1.25rem 2.5rem;
    font-size: 1.05rem;
    min-height: 56px;
}

.register-card .form-group-inline {
    display: flex;
    align-items: center;
    gap: 1.25rem;
}

.register-card .form-group-inline .form-label {
    width: 220px;
    margin-bottom: 0;
    text-align: right;
    font-size: 1.05rem;
}

.register-card .form-group-inline .text-danger {
    margin-left: 220px;
}

.register-card .login-form .form-label {
    font-size: 1.1rem;
    margin-bottom: 0.75rem;
}

.register-card .login-form .form-control-lg {
    font-size: 1.25rem !important;
    min-height: 80px !important;
    height: 80px !important;
    padding: 1.75rem 2rem !important;
    line-height: 1.5 !important;
}

.register-card .login-footer {
    padding: 1.5rem 3rem;
}

.register-card .form-text {
    font-size: 0.875rem;
}

.register-card .login-footer .register-link {
    font-size: 0.9rem;
}

.login-page::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: url('data:image/svg+xml,<svg width="100" height="100" xmlns="http://www.w3.org/2000/svg"><defs><pattern id="grid" width="100" height="100" patternUnits="userSpaceOnUse"><path d="M 100 0 L 0 0 0 100" fill="none" stroke="rgba(255,255,255,0.05)" stroke-width="1"/></pattern></defs><rect width="100" height="100" fill="url(%23grid)"/></svg>');
    opacity: 0.3;
    z-index: 0;
}

.login-layout-wrapper {
    width: 100%;
    height: 100vh;
    margin: 0;
    padding: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
}

body:has(.login-page) .login-layout-wrapper {
    height: 100vh;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    overflow: hidden;
}

.login-container {
    width: 100%;
    max-width: 520px;
    position: relative;
    z-index: 1;
    margin: 0 auto;
    padding: 2rem;
    display: flex;
    align-items: center;
    justify-content: center;
}

.login-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 16px 40px rgba(0, 0, 0, 0.25);
    overflow: hidden;
    width: 100%;
    max-width: 100%;
    margin: 0;
    display: flex;
    flex-direction: column;
}

.login-header {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    padding: 1.2rem 2.1rem 1rem 2.1rem;
    text-align: center;
    color: #fff;
    flex-shrink: 0;
}

.login-icon {
    width: 56px;
    height: 56px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 2rem auto;
    backdrop-filter: blur(10px);
    border: 3px solid rgba(255, 255, 255, 0.3);
}

.login-icon i {
    font-size: 1.9rem;
    color: #fff;
}

.login-title {
    font-size: 1.4rem;
    font-weight: 700;
    margin: 0 0 0.6rem 0;
    color: #fff;
    line-height: 1.2;
}

.login-subtitle {
    font-size: 0.85rem;
    margin: 0;
    color: rgba(255, 255, 255, 0.9);
    font-weight: 400;
    line-height: 1.4;
}

.login-body {
    padding: 1.4rem 2.1rem 1.2rem 2.1rem;
    flex: 1;
}

.login-form .form-group {
    margin-bottom: 0.9rem;
}

.login-form .form-group:last-of-type {
    margin-bottom: 0;
}

.login-form .form-label {
    font-size: 0.98rem;
    font-weight: 600;
    color: #1e293b;
    margin-bottom: 1rem;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.login-form .form-label i {
    color: var(--primary-color);
    font-size: 1.5rem;
}

.login-form .form-control-lg {
    font-size: 0.93rem;
    padding: 0.65rem 1rem;
    min-height: 36px;
    border: 2px solid #e2e8f0;
    border-radius: 10px;
    transition: all 0.3s ease;
}

.login-form .form-control-lg:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.1);
    outline: none;
}

.login-form .form-check {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.login-form .form-check-input {
    width: 1.25rem;
    height: 1.25rem;
    margin: 0;
    cursor: pointer;
}

.login-form .form-check-label {
    font-size: 0.9rem;
    color: #64748b;
    cursor: pointer;
    margin: 0;
}

.login-form .btn-lg {
    padding: 0.7rem 1.6rem;
    font-size: 0.98rem;
    font-weight: 600;
    border-radius: 10px;
    min-height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.75rem;
}

.login-footer {
    background: #f8fafc;
    padding: 0.9rem 2.1rem 1rem 2.1rem;
    text-align: center;
    border-top: 1px solid #e2e8f0;
    flex-shrink: 0;
}

/* =====================================================
   REGISTER (ÜYE OL) SAYFASI - LOGIN TASARIMINDAN BÜYÜK
   ===================================================== */

.register-card .login-header {
    padding: 2.5rem 3rem 2.25rem 3rem;
}

.register-card .login-icon {
    width: 86px;
    height: 86px;
    margin-bottom: 1.75rem;
}

.register-card .login-icon i {
    font-size: 3rem;
}

.register-card .login-title {
    font-size: 2.2rem;
    margin-bottom: 0.9rem;
}

.register-card .login-subtitle {
    font-size: 1.05rem;
}

.register-card .login-body {
    padding: 2.5rem 3rem 2.25rem 3rem;
}

.register-card .login-form .form-group {
    margin-bottom: 1.5rem;
}

.register-card .login-form .form-label {
    font-size: 1.05rem;
}

.register-card .login-form .form-control {
    font-size: 1.25rem !important;
    padding: 1.75rem 2rem !important;
    min-height: 80px !important;
    height: 80px !important;
    line-height: 1.5 !important;
}

.register-card .input-group-lg .form-control {
    font-size: 1.25rem !important;
    padding: 1.75rem 2rem !important;
    min-height: 80px !important;
    height: 80px !important;
    line-height: 1.5 !important;
}

.register-card .login-form .form-select {
    font-size: 1rem;
    padding: 1.25rem 1.5rem;
    min-height: 56px;
}

.register-card .input-group-lg .form-select {
    font-size: 1.25rem !important;
    padding: 1.75rem 2rem !important;
    min-height: 80px !important;
    height: 80px !important;
    line-height: 1.5 !important;
}

.register-card .login-form .btn-lg {
    padding: 1rem 2.6rem;
    font-size: 1.05rem;
    min-height: 56px;
}

.info-text {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    color: #64748b;
    font-size: 0.9rem;
}

.info-text i {
    color: var(--info-color);
    font-size: 1.125rem;
}

.login-footer .register-link {
    display: flex;
    justify-content: center;
    gap: 0.5rem;
    font-size: 0.9rem;
    color: #475569;
}

.login-footer .register-link a {
    font-weight: 600;
    color: var(--primary-color);
}

.login-footer .register-link a:hover {
    color: var(--primary-dark);
}

/* Register & Verify Pages */
.auth-page {
    width: 100%;
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    padding: 2rem 1rem;
}

.auth-container {
    width: 100%;
    max-width: 960px;
}

.auth-card {
    background: #fff;
    border-radius: 20px;
    box-shadow: 0 25px 70px rgba(15, 23, 42, 0.25);
    overflow: hidden;
}

.auth-header {
    background: linear-gradient(135deg, #0f172a, #1d4ed8);
    padding: 3rem 3.5rem;
    text-align: center;
    color: #fff;
}

.auth-icon {
    width: 90px;
    height: 90px;
    border-radius: 16px;
    background: rgba(255, 255, 255, 0.15);
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem auto;
    border: 1px solid rgba(255, 255, 255, 0.2);
}

.auth-icon i {
    font-size: 2.25rem;
}

.auth-title {
    font-size: 2.1rem;
    font-weight: 700;
    margin-bottom: 0.5rem;
}

.auth-subtitle {
    font-size: 1.05rem;
    opacity: 0.85;
    margin-bottom: 0;
}

.auth-body {
    padding: 3rem 3.5rem;
}

.auth-footer {
    background: #f8fafc;
    padding: 1.5rem 3.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    border-top: 1px solid #e2e8f0;
}

.auth-footer a {
    font-weight: 600;
    color: var(--primary-color);
}

.auth-footer a:hover {
    color: var(--primary-dark);
}

.register-form .form-label,
.verify-form .form-label {
    font-weight: 600;
    color: #1e293b;
    margin-bottom: 0.5rem;
}

.register-form .input-group-text,
.verify-form .input-group-text {
    background: #f1f5f9;
    border: 1px solid #e2e8f0;
    color: #475569;
}

.register-form .form-control,
.register-form .form-select,
.verify-form .form-control {
    border: 1px solid #e2e8f0;
    border-radius: 12px;
    padding: 0.95rem 1.25rem;
    font-size: 1rem;
}

.register-form .form-control:focus,
.register-form .form-select:focus,
.verify-form .form-control:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15);
}

.verify-form .form-control {
    letter-spacing: 0.6rem;
}

@media (max-width: 768px) {
    .auth-card {
        border-radius: 16px;
    }

    .auth-header,
    .auth-body,
    .auth-footer {
        padding: 2rem;
    }

    .auth-title {
        font-size: 1.75rem;
    }

    .auth-subtitle {
        font-size: 1rem;
    }
}

@media (max-width: 768px) {
    .login-page {
        padding: 1rem;
        min-height: 100vh;
    }
    
    .login-container {
        max-width: 420px;
    }
    
    .login-header {
        padding: 2rem 2rem 1.75rem 2rem;
    }
    
    .login-icon {
        width: 70px;
        height: 70px;
    }
    
    .login-icon i {
        font-size: 2.5rem;
    }
    
    .login-title {
        font-size: 1.6rem;
    }
    
    .login-subtitle {
        font-size: 0.95rem;
    }
    
    .login-body {
        padding: 1.75rem 2rem 1.75rem 2rem;
    }
    
    .login-footer {
        padding: 1.5rem 2rem 1.75rem 2rem;
    }
}

/* General Page Width Improvements */
.row {
    margin-left: 0;
    margin-right: 0;
}

.row > * {
    padding-left: 1rem;
    padding-right: 1rem;
}

/* Ensure all content uses full width */
.page-content .row {
    width: 100%;
    max-width: 100%;
}

.page-content .col-12,
.page-content .col-md-12,
.page-content .col-lg-12 {
    width: 100%;
    max-width: 100%;
    padding-left: 0;
    padding-right: 0;
}

/* Navbar Styles */
.navbar {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%) !important;
    box-shadow: var(--shadow-md);
    padding: 0.75rem 0;
    border-bottom: 3px solid var(--primary-light);
}

.navbar-brand {
    font-weight: 700;
    font-size: 1.5rem;
    letter-spacing: -0.5px;
    transition: transform 0.2s ease;
}

.navbar-brand:hover {
    transform: translateY(-2px);
}

.navbar-nav .nav-link {
    color: rgba(255, 255, 255, 0.9) !important;
    font-weight: 500;
    padding: 0.5rem 1rem !important;
    margin: 0 0.25rem;
    border-radius: 6px;
    transition: all 0.3s ease;
}

.navbar-nav .nav-link:hover {
    background-color: rgba(255, 255, 255, 0.15);
    color: #fff !important;
    transform: translateY(-1px);
}

.navbar-nav .nav-link i {
    margin-right: 0.5rem;
}

.dropdown-menu {
    border: none;
    box-shadow: var(--shadow-lg);
    border-radius: 8px;
    margin-top: 0.5rem;
    padding: 0.5rem 0;
}

.dropdown-item {
    padding: 0.5rem 1.25rem;
    transition: all 0.2s ease;
}

.dropdown-item:hover {
    background-color: var(--light-color);
    color: var(--primary-color);
}

/* Card Styles */
.card {
    border: none;
    border-radius: 12px;
    box-shadow: var(--shadow-md);
    transition: all 0.3s ease;
    overflow: hidden;
    background: #fff;
    width: 100%;
}

.card-body {
    padding: 2rem;
}

@media (max-width: 768px) {
    .card-body {
        padding: 1.5rem;
    }
}

.card:hover {
    box-shadow: var(--shadow-lg);
    transform: translateY(-2px);
}

.card-header {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: white;
    border: none;
    padding: 1rem 1.5rem;
    font-weight: 600;
    font-size: 1.1rem;
}

.card-header.bg-primary {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%) !important;
}

.card-header.bg-success {
    background: linear-gradient(135deg, var(--success-color) 0%, #059669 100%) !important;
}

.card-header.bg-danger {
    background: linear-gradient(135deg, var(--danger-color) 0%, #dc2626 100%) !important;
}

.card-header.bg-info {
    background: linear-gradient(135deg, var(--info-color) 0%, #0891b2 100%) !important;
}

.card-header.bg-warning {
    background: linear-gradient(135deg, var(--warning-color) 0%, #d97706 100%) !important;
}


/* Button Styles */
.btn {
    border-radius: 8px;
    font-weight: 500;
    padding: 0.5rem 1.25rem;
    transition: all 0.3s ease;
    border: none;
    box-shadow: var(--shadow-sm);
}

.btn:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

.btn-primary {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: white;
}

.btn-primary:hover {
    background: linear-gradient(135deg, var(--primary-dark) 0%, #1e3a8a 100%);
    color: white;
}

.btn-success {
    background: linear-gradient(135deg, var(--success-color) 0%, #059669 100%);
    color: white;
}

.btn-success:hover {
    background: linear-gradient(135deg, #059669 0%, #047857 100%);
    color: white;
}

.btn-danger {
    background: linear-gradient(135deg, var(--danger-color) 0%, #dc2626 100%);
    color: white;
}

.btn-danger:hover {
    background: linear-gradient(135deg, #dc2626 0%, #b91c1c 100%);
    color: white;
}

.btn-info {
    background: linear-gradient(135deg, var(--info-color) 0%, #0891b2 100%);
    color: white;
}

.btn-info:hover {
    background: linear-gradient(135deg, #0891b2 0%, #0e7490 100%);
    color: white;
}

.btn-warning {
    background: linear-gradient(135deg, var(--warning-color) 0%, #d97706 100%);
    color: white;
}

.btn-warning:hover {
    background: linear-gradient(135deg, #d97706 0%, #b45309 100%);
    color: white;
}

.btn-secondary {
    background: linear-gradient(135deg, var(--secondary-color) 0%, #475569 100%);
    color: white;
}

.btn-secondary:hover {
    background: linear-gradient(135deg, #475569 0%, #334155 100%);
    color: white;
}

.btn-sm {
    padding: 0.375rem 0.875rem;
    font-size: 0.875rem;
}

/* Table Styles */
.table {
    background: white;
    border-radius: 8px;
    overflow: hidden;
    width: 100%;
    font-size: 1rem;
}

.table-responsive {
    width: 100%;
    overflow-x: auto;
}

.table thead {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: white;
}

.table thead th {
    border: none;
    padding: 1.25rem 1.5rem;
    font-weight: 600;
    text-transform: uppercase;
    font-size: 0.875rem;
    letter-spacing: 0.5px;
    white-space: nowrap;
}

.table tbody tr {
    transition: all 0.2s ease;
    border-bottom: 1px solid var(--border-color);
}

.table tbody tr:hover {
    background-color: #f8fafc;
    transform: scale(1.01);
    box-shadow: var(--shadow-sm);
}

.table tbody td {
    padding: 1.25rem 1.5rem;
    vertical-align: middle;
    font-size: 1rem;
}

.table-striped tbody tr:nth-of-type(odd) {
    background-color: #f8fafc;
}

/* Badge Styles */
.badge {
    padding: 0.5rem 0.75rem;
    font-weight: 600;
    font-size: 0.75rem;
    border-radius: 6px;
    letter-spacing: 0.3px;
}

.badge.bg-primary {
    background: var(--primary-color) !important;
}

.badge.bg-success {
    background: var(--success-color) !important;
}

.badge.bg-danger {
    background: var(--danger-color) !important;
}

.badge.bg-warning {
    background: var(--warning-color) !important;
}

.badge.bg-info {
    background: var(--info-color) !important;
}

.badge.bg-secondary {
    background: var(--secondary-color) !important;
}

/* Form Styles */
.form-control,
.form-select {
    border-radius: 8px;
    border: 1px solid var(--border-color);
    padding: 0.625rem 1rem;
    transition: all 0.3s ease;
}

.form-control:focus,
.form-select:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
    outline: none;
}

.form-label {
    font-weight: 600;
    color: var(--dark-color);
    margin-bottom: 0.5rem;
}

/* Alert Styles */
.alert {
    border-radius: 8px;
    border: none;
    box-shadow: var(--shadow-sm);
    padding: 1rem 1.25rem;
}

.alert-success {
    background: linear-gradient(135deg, #d1fae5 0%, #a7f3d0 100%);
    color: #065f46;
    border-left: 4px solid var(--success-color);
}

.alert-danger {
    background: linear-gradient(135deg, #fee2e2 0%, #fecaca 100%);
    color: #991b1b;
    border-left: 4px solid var(--danger-color);
}

.alert-info {
    background: linear-gradient(135deg, #cffafe 0%, #a5f3fc 100%);
    color: #164e63;
    border-left: 4px solid var(--info-color);
}

.alert-warning {
    background: linear-gradient(135deg, #fef3c7 0%, #fde68a 100%);
    color: #92400e;
    border-left: 4px solid var(--warning-color);
}

/* Footer */
.footer {
    position: absolute;
    bottom: 0;
    width: 100%;
    white-space: nowrap;
    line-height: 60px;
    background: linear-gradient(135deg, var(--dark-color) 0%, #0f172a 100%);
    color: rgba(255, 255, 255, 0.8);
    text-align: center;
    box-shadow: 0 -2px 10px rgba(0, 0, 0, 0.1);
}

/* Timeline Styles */
.timeline {
    position: relative;
    padding-left: 30px;
}

.timeline::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0;
    bottom: 0;
    width: 3px;
    background: linear-gradient(180deg, var(--primary-color) 0%, var(--primary-light) 100%);
    border-radius: 3px;
}

.timeline .border-start {
    border-left: 3px solid var(--primary-color) !important;
    padding-left: 1.5rem;
    margin-left: -30px;
    background: #f8fafc;
    border-radius: 8px;
    transition: all 0.3s ease;
}

.timeline .border-start:hover {
    background: #f1f5f9;
    transform: translateX(5px);
}

/* List Group */
.list-group-item {
    border: 1px solid var(--border-color);
    border-radius: 8px;
    margin-bottom: 0.5rem;
    transition: all 0.3s ease;
}

.list-group-item:hover {
    background-color: #f8fafc;
    transform: translateX(5px);
    box-shadow: var(--shadow-sm);
}

/* Container */
.container {
    max-width: 1400px;
    width: 100%;
    padding-left: 2rem;
    padding-right: 2rem;
}

@media (max-width: 768px) {
    .container {
        padding-left: 1rem;
        padding-right: 1rem;
    }
}

/* Page Header */
h1, h2, h3, h4, h5, h6 {
    color: var(--dark-color);
    font-weight: 700;
    margin-bottom: 1rem;
}

h2 {
    font-size: 2rem;
    margin-bottom: 1.5rem;
}

/* Icons */
i {
    margin-right: 0.5rem;
}

/* Stats Cards */
.card.text-center h3 {
    font-size: 2.5rem;
    font-weight: 700;
    color: var(--primary-color);
    margin-bottom: 0.5rem;
}

/* Loading Animation */
@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.card,
.table,
.alert {
    animation: fadeIn 0.5s ease;
}

/* Responsive */
@media (max-width: 768px) {
    .card-body {
        padding: 1rem;
    }
    
    .table {
        font-size: 0.875rem;
    }
    
    .btn {
        padding: 0.5rem 1rem;
        font-size: 0.875rem;
    }
}

/* Custom Scrollbar */
::-webkit-scrollbar {
    width: 10px;
}

::-webkit-scrollbar-track {
    background: #f1f5f9;
}

::-webkit-scrollbar-thumb {
    background: var(--primary-color);
    border-radius: 5px;
}

::-webkit-scrollbar-thumb:hover {
    background: var(--primary-dark);
}

/* Focus Styles */
.btn:focus,
.form-control:focus,
.form-select:focus {
    outline: none;
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

/* Print Styles */
@media print {
    .navbar,
    .footer,
    .btn {
        display: none !important;
    }
}

/* ============================================
   TICKET DETAILS - WHATSAPP STYLE CHAT
   ============================================ */

.ticket-details-page {
    max-width: 1600px;
    margin: 0 auto;
    padding: 0 1rem;
}

.ticket-details-page .row {
    display: flex;
    flex-direction: column;
}

.ticket-details-page .col-12 {
    width: 100%;
}

/* Kartlar için grid düzeni */
.ticket-details-page .row.g-3 {
    margin-top: 1.5rem;
}

.ticket-header-card {
    background: #fff;
    border-radius: 16px;
    padding: 2rem;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

.ticket-title {
    font-size: 1.75rem;
    font-weight: 700;
    color: #1e293b;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.ticket-title i {
    color: var(--primary-color);
    font-size: 2rem;
}

.ticket-meta {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    flex-wrap: wrap;
    margin-top: 0.5rem;
}

.status-badge,
.priority-badge {
    padding: 0.5rem 1rem;
    border-radius: 8px;
    font-weight: 600;
    font-size: 0.875rem;
}

.status-badge {
    background: #e0f2fe;
    color: #0369a1;
}

.priority-badge {
    background: #fef3c7;
    color: #92400e;
}

.priority-badge.priority-yüksek {
    background: #fee2e2;
    color: #991b1b;
}

.priority-badge.priority-düşük {
    background: #f0fdf4;
    color: #166534;
}

/* Chat Container */
.chat-container {
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
    display: flex;
    flex-direction: column;
    height: calc(100vh - 300px);
    min-height: 600px;
    overflow: hidden;
}

.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 2rem;
    background: #f0f2f5;
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

/* Message Styles */
.message {
    display: flex;
    gap: 1rem;
    max-width: 70%;
    animation: fadeIn 0.3s ease;
}

.message-sent {
    align-self: flex-end;
    flex-direction: row-reverse;
}

.message-received {
    align-self: flex-start;
}

.message-system {
    align-self: center;
    max-width: 100%;
    margin: 0.5rem 0;
}

.message-avatar {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    font-size: 1.5rem;
    flex-shrink: 0;
}

.message-sent .message-avatar {
    background: linear-gradient(135deg, #25d366 0%, #128c7e 100%);
}

.message-content {
    flex: 1;
    min-width: 0;
}

.message-header {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    margin-bottom: 0.5rem;
}

.message-header strong {
    font-size: 0.875rem;
    color: #64748b;
    font-weight: 600;
}

.message-time {
    font-size: 0.75rem;
    color: #94a3b8;
}

.message-body {
    background: #fff;
    padding: 1rem 1.25rem;
    border-radius: 12px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
    word-wrap: break-word;
}

.message-sent .message-body {
    background: linear-gradient(135deg, #dcf8c6 0%, #d4edda 100%);
    border-bottom-right-radius: 4px;
}

.message-received .message-body {
    background: #fff;
    border-bottom-left-radius: 4px;
}

.message-body p {
    margin: 0;
    color: #1e293b;
    font-size: 1rem;
    line-height: 1.6;
    white-space: pre-wrap;
}

.message-system .message-content {
    text-align: center;
}

.message-system .message-body {
    background: rgba(37, 99, 235, 0.1);
    border: 1px solid rgba(37, 99, 235, 0.2);
    padding: 0.75rem 1.25rem;
    border-radius: 20px;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.875rem;
    color: #475569;
}

.message-system .message-body i {
    color: var(--primary-color);
    margin: 0;
}

/* Message Attachments */
.message-attachments {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    margin-top: 0.75rem;
}

.attachment-item {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1rem;
    background: rgba(37, 99, 235, 0.05);
    border: 1px solid rgba(37, 99, 235, 0.2);
    border-radius: 8px;
    text-decoration: none;
    color: #1e293b;
    transition: all 0.2s ease;
}

.attachment-item:hover {
    background: rgba(37, 99, 235, 0.1);
    border-color: var(--primary-color);
    color: var(--primary-color);
}

.attachment-item i:first-child {
    color: var(--primary-color);
    margin: 0;
}

.attachment-item span {
    flex: 1;
    font-size: 0.875rem;
}

.attachment-item i:last-child {
    color: #64748b;
    margin: 0;
}

/* Chat Input */
.chat-input-container {
    border-top: 1px solid #e2e8f0;
    background: #fff;
    padding: 1.5rem;
}

.chat-form {
    margin: 0;
}

.chat-input-wrapper {
    display: flex;
    gap: 1rem;
    align-items: flex-end;
}

.chat-input-area {
    flex: 1;
    position: relative;
}

.chat-textarea {
    width: 100%;
    padding: 1rem 3.5rem 1rem 1.25rem;
    border: 2px solid #e2e8f0;
    border-radius: 12px;
    font-size: 1rem;
    resize: none;
    min-height: 100px;
    font-family: inherit;
    transition: all 0.2s ease;
}

.chat-textarea:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.1);
}

.chat-actions {
    position: absolute;
    right: 0.75rem;
    bottom: 0.75rem;
    display: flex;
    gap: 0.5rem;
}

.chat-file-btn {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #f1f5f9;
    border: none;
    border-radius: 8px;
    color: #64748b;
    cursor: pointer;
    transition: all 0.2s ease;
}

.chat-file-btn:hover {
    background: var(--primary-color);
    color: #fff;
}

.chat-file-btn i {
    margin: 0;
    font-size: 1.25rem;
}

.chat-submit-wrapper {
    flex-shrink: 0;
}

.chat-send-btn {
    padding: 1rem 2rem;
    border-radius: 12px;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    min-width: 120px;
    justify-content: center;
}

.chat-send-btn i {
    margin: 0;
}

.file-list {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.file-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.5rem 0.75rem;
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 8px;
    font-size: 0.875rem;
    color: #475569;
}

.file-item i {
    color: var(--primary-color);
    margin: 0;
}

/* Close Ticket Section */
.close-ticket-section {
    margin-top: 1rem;
}

.close-ticket-section .alert {
    border-radius: 12px;
    border: none;
    padding: 1.25rem 1.5rem;
}

.close-ticket-section .alert-success {
    background: linear-gradient(135deg, #d1fae5 0%, #a7f3d0 100%);
    color: #065f46;
}

.close-ticket-section .alert-success i {
    color: #059669;
    margin-right: 0.5rem;
}

/* Ticket Info Cards */
.ticket-info-card,
.ticket-actions-card,
.ticket-sla-card,
.ticket-satisfaction-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
    overflow: hidden;
}

.ticket-info-card .card-header,
.ticket-actions-card .card-header,
.ticket-sla-card .card-header,
.ticket-satisfaction-card .card-header {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: #fff;
    padding: 1.25rem 1.5rem;
    border: none;
}

.ticket-info-card .card-header h5,
.ticket-actions-card .card-header h5,
.ticket-sla-card .card-header h5,
.ticket-satisfaction-card .card-header h5 {
    margin: 0;
    font-size: 1.125rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.ticket-info-card .card-header i,
.ticket-actions-card .card-header i,
.ticket-sla-card .card-header i,
.ticket-satisfaction-card .card-header i {
    margin: 0;
}

.ticket-info-card .card-body,
.ticket-actions-card .card-body,
.ticket-sla-card .card-body,
.ticket-satisfaction-card .card-body {
    padding: 1.5rem;
}

.info-item {
    margin-bottom: 1.25rem;
    padding-bottom: 1.25rem;
    border-bottom: 1px solid #f1f5f9;
}

.info-item:last-child {
    margin-bottom: 0;
    padding-bottom: 0;
    border-bottom: none;
}

.info-item label {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.875rem;
    color: #64748b;
    font-weight: 600;
    margin-bottom: 0.5rem;
}

.info-item label i {
    margin: 0;
    color: var(--primary-color);
}

.info-item div {
    font-size: 1rem;
    color: #1e293b;
    font-weight: 500;
}

/* SLA Card */
.sla-info {
    text-align: center;
}

.sla-item {
    margin-bottom: 1rem;
}

.sla-item label {
    display: block;
    font-size: 0.875rem;
    color: #64748b;
    margin-bottom: 0.5rem;
}

.sla-value {
    font-size: 1.125rem;
    font-weight: 700;
    color: var(--primary-color);
}

.sla-warning {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    padding: 0.75rem;
    background: #fee2e2;
    border-radius: 8px;
    color: #991b1b;
    font-weight: 600;
    margin-top: 0.75rem;
}

.sla-warning i {
    margin: 0;
    font-size: 1.25rem;
}

/* Satisfaction Card */
.satisfaction-display {
    text-align: center;
}

.rating-stars {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.25rem;
    margin-bottom: 1rem;
}

.rating-stars i {
    font-size: 1.5rem;
    margin: 0;
}

.satisfaction-comment {
    padding: 1rem;
    background: #f8fafc;
    border-radius: 8px;
    text-align: left;
}

.satisfaction-comment p {
    margin: 0;
    color: #475569;
    font-size: 0.9375rem;
    line-height: 1.6;
}

/* Responsive */
@media (max-width: 992px) {
    .chat-container {
        height: auto;
        min-height: 500px;
    }
    
    .message {
        max-width: 85%;
    }
    
    .chat-input-wrapper {
        flex-direction: column;
    }
    
    .chat-submit-wrapper {
        width: 100%;
    }
    
    .chat-send-btn {
        width: 100%;
    }
}

@media (max-width: 768px) {
    .ticket-details-page {
        padding: 0 0.5rem;
    }
    
    .ticket-header-card {
        padding: 1.5rem;
    }
    
    .ticket-title {
        font-size: 1.5rem;
    }
    
    .chat-messages {
        padding: 1.5rem;
    }
    
    .message {
        max-width: 90%;
    }
    
    .message-avatar {
        width: 40px;
        height: 40px;
        font-size: 1.25rem;
    }
    
    .message-body {
        padding: 0.875rem 1rem;
    }
    
    .chat-input-container {
        padding: 1rem;
    }
    
    .chat-textarea {
        min-height: 80px;
        font-size: 0.9375rem;
    }
}

/* ============================================
   USER FORM STYLES
   ============================================ */

.user-form {
    max-width: 100%;
}

.user-form .form-group {
    margin-bottom: 1.5rem;
}

.user-form .form-label {
    font-size: 0.9375rem;
    font-weight: 600;
    color: #1e293b;
    margin-bottom: 0.5rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.user-form .form-label i {
    color: var(--primary-color);
    font-size: 1rem;
    margin: 0;
}

.user-form .form-control-lg,
.user-form .form-select-lg {
    font-size: 1rem;
    padding: 0.75rem 1rem;
    min-height: 48px;
    border: 2px solid #e2e8f0;
    border-radius: 8px;
    transition: all 0.2s ease;
}

.user-form .form-control-lg:focus,
.user-form .form-select-lg:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
    outline: none;
}

.user-form .form-text {
    font-size: 0.8125rem;
    color: #64748b;
    margin-top: 0.25rem;
}

.user-form .form-check {
    margin-top: 0.5rem;
}

.user-form .form-check-label {
    font-size: 0.9375rem;
    color: #475569;
    cursor: pointer;
}

.user-form .form-actions {
    display: flex;
    gap: 1rem;
    justify-content: flex-end;
    padding-top: 1.5rem;
    border-top: 1px solid #e2e8f0;
    margin-top: 2rem;
}

.user-form .btn-lg {
    padding: 0.75rem 2rem;
    font-size: 1rem;
    font-weight: 600;
    border-radius: 8px;
}

.user-form .card {
    border: 1px solid #e2e8f0;
    border-radius: 12px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
}

.user-form .card-body {
    padding: 2rem;
}

@media (max-width: 768px) {
    .user-form .card-body {
        padding: 1.5rem;
    }
    
    .user-form .form-actions {
        flex-direction: column;
    }
    
    .user-form .btn-lg {
        width: 100%;
    }
}

/* ============================================
   STATUS BADGE STYLES
   ============================================ */

.status-badge {
    font-weight: 600;
    padding: 0.5rem 0.75rem;
    display: inline-flex;
    align-items: center;
    gap: 0.375rem;
    font-size: 0.875rem;
}

.status-badge i {
    margin: 0;
    font-size: 1rem;
}

.status-badge.bg-success {
    background-color: #10b981 !important;
    color: #fff;
    box-shadow: 0 2px 4px rgba(16, 185, 129, 0.3);
    font-weight: 700;
    padding: 0.625rem 1rem;
    font-size: 0.9375rem;
}

.status-badge.bg-success:hover {
    background-color: #059669 !important;
    transform: scale(1.05);
    transition: all 0.2s ease;
}

.status-badge.bg-success i {
    font-size: 1.125rem;
}

/* ============================================
   SEARCH PAGE STYLES
   ============================================ */
.search-page {
    max-width: 1600px;
    margin: 0 auto;
    width: 100%;
}

.search-form-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: var(--shadow-lg);
    border: 1px solid #e2e8f0;
    overflow: hidden;
}

.search-form-card .card-header {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: #fff;
    padding: 1.5rem 2rem;
    border: none;
}

.search-form-card .card-header h5 {
    margin: 0;
    font-size: 1.25rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.search-form-card .card-body {
    padding: 2.5rem;
}

.search-results-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: var(--shadow-lg);
    border: 1px solid #e2e8f0;
    overflow: hidden;
}

.search-results-card .card-header {
    background: linear-gradient(135deg, #f8fafc 0%, #e2e8f0 100%);
    color: #1e293b;
    padding: 1.5rem 2rem;
    border-bottom: 2px solid #e2e8f0;
}

.search-results-card .card-header h5 {
    margin: 0;
    font-size: 1.25rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.search-results-card .table {
    margin: 0;
}

.search-results-card .table thead {
    background: #f8fafc;
}

.search-results-card .table thead th {
    padding: 1rem 1.5rem;
    font-weight: 600;
    color: #475569;
    text-transform: uppercase;
    font-size: 0.75rem;
    letter-spacing: 0.5px;
    border-bottom: 2px solid #e2e8f0;
}

.search-results-card .table tbody td {
    padding: 1.25rem 1.5rem;
    vertical-align: middle;
}

/* ============================================
   REPORTS PAGE STYLES
   ============================================ */
.reports-page {
    max-width: 1600px;
    margin: 0 auto;
    width: 100%;
}

.report-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: var(--shadow-lg);
    border: 1px solid #e2e8f0;
    padding: 2rem;
    height: 100%;
    display: flex;
    flex-direction: column;
    transition: all 0.3s ease;
    border-top: 4px solid;
    position: relative;
    overflow: hidden;
}

.report-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 4px;
    background: linear-gradient(90deg, transparent 0%, currentColor 50%, transparent 100%);
    opacity: 0.3;
}

.report-card:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-xl);
}

.report-card.primary {
    border-top-color: var(--primary-color);
}

.report-card.success {
    border-top-color: var(--success-color);
}

.report-card.warning {
    border-top-color: var(--warning-color);
}

.report-card.danger {
    border-top-color: var(--danger-color);
}

.report-card-icon {
    width: 64px;
    height: 64px;
    border-radius: 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2rem;
    margin-bottom: 1.5rem;
    box-shadow: var(--shadow-md);
}

.report-card.primary .report-card-icon {
    background: linear-gradient(135deg, rgba(37, 99, 235, 0.1) 0%, rgba(37, 99, 235, 0.2) 100%);
    color: var(--primary-color);
}

.report-card.success .report-card-icon {
    background: linear-gradient(135deg, rgba(16, 185, 129, 0.1) 0%, rgba(16, 185, 129, 0.2) 100%);
    color: var(--success-color);
}

.report-card.warning .report-card-icon {
    background: linear-gradient(135deg, rgba(245, 158, 11, 0.1) 0%, rgba(245, 158, 11, 0.2) 100%);
    color: var(--warning-color);
}

.report-card.danger .report-card-icon {
    background: linear-gradient(135deg, rgba(239, 68, 68, 0.1) 0%, rgba(239, 68, 68, 0.2) 100%);
    color: var(--danger-color);
}

.report-card-content {
    flex: 1;
    display: flex;
    flex-direction: column;
}

.report-card-title {
    font-size: 1.125rem;
    font-weight: 700;
    color: #1e293b;
    margin: 0 0 0.75rem 0;
}

.report-card-description {
    font-size: 0.9rem;
    color: #64748b;
    margin: 0 0 1.5rem 0;
    line-height: 1.6;
    flex: 1;
}

/* ============================================
   AUTO ASSIGNMENT PAGE STYLES
   ============================================ */
.auto-assignment-page {
    max-width: 1400px;
    margin: 0 auto;
    width: 100%;
}

.auto-assignment-form-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: var(--shadow-lg);
    border: 1px solid #e2e8f0;
    overflow: hidden;
}

.auto-assignment-form-card .card-header {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: #fff;
    padding: 1.5rem 2rem;
    border: none;
}

.auto-assignment-form-card .card-header h5 {
    margin: 0;
    font-size: 1.25rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.auto-assignment-form-card .card-body {
    padding: 2.5rem;
}

.section-title {
    font-size: 1rem;
    font-weight: 700;
    color: #1e293b;
    margin: 0 0 1.5rem 0;
    padding-bottom: 0.75rem;
    border-bottom: 2px solid #e2e8f0;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.form-check-lg .form-check-input {
    width: 2rem;
    height: 2rem;
    margin-top: 0.25rem;
}

.form-check-lg .form-check-label {
    font-size: 1rem;
    padding-left: 0.5rem;
}

/* ============================================
   DEPARTMENT TICKETS PAGE STYLES
   ============================================ */
.department-tickets-page {
    max-width: 1600px;
    margin: 0 auto;
    width: 100%;
}

.tickets-table-card {
    background: #fff;
    border-radius: 16px;
    box-shadow: var(--shadow-lg);
    border: 1px solid #e2e8f0;
    overflow: hidden;
}

.tickets-table-card .card-header {
    background: linear-gradient(135deg, #f8fafc 0%, #e2e8f0 100%);
    color: #1e293b;
    padding: 1.5rem 2rem;
    border-bottom: 2px solid #e2e8f0;
}

.tickets-table-card .card-header h5 {
    margin: 0;
    font-size: 1.25rem;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.tickets-table-card .table {
    margin: 0;
}

.tickets-table-card .table thead {
    background: #f8fafc;
}

.tickets-table-card .table thead th {
    padding: 1rem 1.5rem;
    font-weight: 600;
    color: #475569;
    text-transform: uppercase;
    font-size: 0.75rem;
    letter-spacing: 0.5px;
    border-bottom: 2px solid #e2e8f0;
}

.tickets-table-card .table tbody td {
    padding: 1.25rem 1.5rem;
    vertical-align: middle;
}

/* Responsive adjustments */
@media (max-width: 768px) {
    .search-form-card .card-body,
    .auto-assignment-form-card .card-body {
        padding: 1.5rem;
    }
    
    .report-card {
        padding: 1.5rem;
    }
    
    .report-card-icon {
        width: 48px;
        height: 48px;
        font-size: 1.5rem;
    }
}